What To Expect

When you choose TSEG as your supplier, you are choosing an organization that understands and embraces the concept of partnership. Our experienced team becomes an extension of your internal team, providing you with expertise and resources in precisely those areas that you wish to augment.

We begin by examining your goals, your participants, your preferences and your needs, and we work in tandem with you to design and deliver a customized program, meeting or special event.

There is no such thing as an 'off the shelf' program at TSEG--each program is unique, distinct, and tailored to fit your specific objectives.

How Do Our Incentives Work For You

Creating effective incentives for your company takes experience, resources, planning, motivational techniques and a trusted process. We help you through this process.

1. We Identify Your Goals
We will assist you in defining what your company wants to accomplish in concrete terms and help you to identify the people inside or outside your organization who can have the most impact on achieving those goals.

2. We Help You With A Budget Analysis
Your budget must take into account every aspect of the travel program and can include airlines, ground transfers, hotels, meals, events, incidentals, meeting rooms, supplies, and more. Our many years of experience and expertise in the industry will prove invaluable in determining a realistic budget. Upon the conclusion of the program, we offer complete account reconciliation.

3. We Create A Complimentary Proposal and Program Customization ...  In the dynamic business world of today, we understand that your needs are constantly changing and evolving.  After an interview, we will offer you a customized proposal based on your current requirements.  Our goal is to thoroughly research and implement your program components to avoid unnecessary surprises and ensure a quality experience for all.

4. We Coordinate All Aspects of an Exciting and Customized Itinerary
We create unique travel programs about which participants reminisce for a lifetime. We stand ready to assist you with:

• ..Proposal of destinations which reinforce program objectives and inspire participants
• ..Selection of industry leading suppliers that provide only the highest level of service at the best value
• ..Complete contract negotiation and execution
• ..Management and cost control of room inventory, food and beverage, activities and transportation
• ..Customized arrangement of pre- and post-extensions
• ..Professional on-site destination specialists to ensure superior execution of the program
• ..Knowledgeable and friendly hospitality staff
• ..Acquisition and distribution of high quality personalized gifts

5. Program Implementation ... Once the program has been designed, agreed upon and contracted, we carefully implement the plans and manage your incentive event to ensure that deadlines are met and obligations are fulfilled. 

6. Development of a Successful Campaign
Much like advertising, incentive programs begin with a formal launch, proceed through a specified time period, and end with an assessment or measurement period. You can count on us to develop and deliver a unified strategy that will insure the success of your program. We will work with you to make sure that everybody involved knows that your contest has launched and what they have to do to win.

Trip Promotion ... We can help you promote your event!  Whether it's motivational e-mails, postcards, brochures or themed gifts, we can help you get the "buzz" out about your upcoming program! We also create a customized website that all involved can have access to, while working to achieve their goals!

Travel Documents ... We include a professional travel packet for your important guests, each of which will contain airline e-tickets, hotel confirmations, trip itinerary or agenda, luggage tags, name badges, and informative destination and hotel brochures.  We can also include any pertinent information from your company, if requested.

Customer Service ... We are available to support you and your important guests throughout the process.  We will keep you apprised of any updates and/or important information pertaining to your Incentive Travel Program, Corporate Meeting or Event.  We also manage the Trip Registration for you, and are available for your guests should they have any trip or travel related questions about the program:  Guests are encouraged to contact EVOLUTION Meetings & Incentives by our toll free number or email address for any questions or concerns about their upcoming event.  This helps free up your time and allows you to tend to the important day to day needs of managing your business.

On-Site Trip Manager ... We also include a dedicated on-site trip manager who will oversee your Incentive Travel Program, Corporate Meeting or Event, and ensure that all of the elements of your program run smoothly.  This on-site trip or program manager will be your liason to help with any questions, problems, or needs that you may have during your program.  They will work directly with the hotel and local staff so that you can relax and enjoy your event.

7. Program Assessment and Account Reconciliation
When all the excitement is over, we want to meet with you again to ensure that your expectations we met. Did your program accomplish exactly what you wanted it to? What worked? What didn't? How did the people involved feel? Our specialists will help to assess the effectiveness of the program. Upon its conclusion, we provide complete account reconciliation.